Refund Policy for Sargo Concretes LTD

At Sargo Concretes LTD, customer satisfaction is a priority. If you are not fully satisfied with your purchase, our refund policy is as follows:

1. Refund Eligibility:

   • Refunds will be provided for defective or damaged products.
   • Refund requests must be made within 14 days of receiving the product.

2. Refund Process:

   • To initiate a refund, please contact our customer service team at sargoconcretes@gmail.com with your order details.
   • Once your request is reviewed and approved, we will issue a refund to your original payment method within 7-10 business days.

3. Non-Refundable Items:

   • Custom orders, services already rendered, and items that have been used or installed are non-refundable.

4. Return Shipping:

   • Customers are responsible for return shipping costs unless the product was defective or damaged upon arrival.

5. Exchange Policy:

   • If you’d prefer an exchange rather than a refund, contact us to arrange for a replacement product to be sent.